Privacy Policy

Last Updated:10 June 2021
Welcome to Wizarding Mystery!
Thank you for using our products and services! We respect your concerns about privacy and appreciate your trust and confidence in us.
Here is a summary of the information contained in this privacy policy. This summary is to help you navigate the privacy policy and it is not a substitute for reading everything!
What information do we need to provide the Game Services?
If you register an account to use the Game then we will need some information from you to set this up. If you choose to set up your Game profile using a social media account, we also collect information from that social media account. If you choose, you can provide certain other information to personalise the gaming experience and enable Game features, or participate in Game Services. If you need to get in touch with us then we will also retain some information so that we can get back in touch with you and address any concerns.
How will we use your information?
We use your information to provide the many functions and services that comprise the Game Services. We also use your information for account verification, security purposes and to support and improve the Game Services. We do not share your information with any third parties, except where we need to in order to provide the Game Services (e.g., use local cloud providers or to back up your data; using our affiliates around the world to help us to deliver the Game Services) or monitor the success of our marketing and advertising programs, or we are instructed to by a court, authority or compelled by law. Who do we share your information with?
We use some third parties to help us deliver the best possible experience (e.g., cloud services to back up your data and support services). When we use a third party, we only do this to process or store your information for the purposes described in this privacy policy. We also have affiliates around the world who help us deliver the Game Services and we may be required by a court or legal obligation to disclose certain information in some circumstances.
How long do we keep hold of your information?
We generally retain your information for the period during which you maintain an account for the Game, after which time your data is deleted, unless otherwise required by applicable laws.
How can I exercise my rights over my information?
You may have certain rights with respect to your information, such as rights of access, to receive a copy of your data, or to delete your data or restrict or object to our processing of your data. How to get in touch with us
How will we notify you of changes?
If there are any significant changes to this privacy policy, we will update the privacy policy here.
If you do not agree to the processing of your personal information in the way this privacy policy describes, please do not provide your information when requested and stop using the Game Services. By using the Game Services you are accepting our rules regarding your personal information as described in this privacy policy.
The Types of Personal Information We Use
The following is a high level summary of the types of personal information we use:
1. Information you provide to us (either directly or through a third party).
You give us information about you when you register for the Game (your nominated nickname, and information we import from your connected social media account (Facebook, Google Play or iOS Game Centre) in order to set up your profile, including your name as it appears on your social media profile, your user ID and your profile picture. You also provide us with information when you set up your profile for the Services (including region location and information you voluntarily elect to provide in order to customise gameplay, such as gender), or your nickname when you log-in as a ‘guest’ in order to use the Game Services.
You also provide us with information when you participate in a survey in the Game (in which case we will process the information you provide to us as part of the survey, including Open ID, IP address and, if you choose to provide it, your age, email address, mobile number, name, address and profession). If you participate in a survey placed on a third party platform including social media, you provide us with your IP address and, if you choose to provide it, your age, email address, mobile number, name, address and any other information that you provide in your response to the survey. If you register for an e-sports event we will collect your player ID, team name, name, nationality, proof of residency, email address, phone number, and match data r. We may also ask you for passport information to verify that you are located within a country/region in your nominated Game region and to assist with travel/visa arrangements.
If you choose to log-in using Facebook, Google Play or iOS Game Centre, we import the name of the friends from your social media profile, so that you can connect with them. If you choose to manually add a user as a friend in the Game, we will also store that information so that you can connect with that user. If you choose to provide GPS information, we will use it to allow you to connect with users nearby your location, but your GPS information is not shared with other users.
2. Information about you generated as part of the Game (and its in-Game services)
We automatically collect certain data from you when you use the Game Services, namely your IP address, Open ID and device information (such as device ID, platform and Advertising ID) and information regarding your use of the Game Services, such as Game play statistics (e.g. geographic ranking based on your selected region location). We also collect and store your data:
each time you interact with us, for example, when you use in-Game support to communicate with us;
if you click on a link that advertises the Game, we store the Advertising ID for that advertisement and marketing analytics data (e.g. device ID, engagement data and search terms) with your profile;
if you conduct any transactions within the Game, we collect information to facilitate your transaction and to maintain transaction records (Open ID, cost, product purchased, IP address, device details and, if it is a web-based transaction, your email address);
if you contact our support team, we collect information including your name, Open ID, device ID, application version, battery level, WiFi strength, free space on device, iOS version, platform, network type, carrier, country code, and details of the ticket and error. You also have the option of providing your email address and a photo to illustrate the error;
when you are using the Game Services, our security feature collects (in addition to the categories of data listed above) devices information including a list of installed hack software, equipment brand and model and available space on the device, and information about your internet connection including the type (WiFi/4G/3G).
3. Information you generate and display in the course of using the Game Services.
You may provide additional information as part of your profile (such as gender). You may also provide or generate information when you communicate with other users in the Game (e.g., chat content and log data). We also generate an Open ID and use this to store your Game data, and we collect and store your Game play statistics (e.g. level, heroes, scores) in order to provide you with feedback and information about your Game play and progress.
Cookies
We use cookies and other similar technologies (e.g. web beacons, log files, scripts and eTags) (“Cookies”) to enhance your experience using the Game Services. Cookies are small files which, when placed on your device, enable us to provide certain features and functionality.
You have the option to permit installation of such Cookies or subsequently disable them. You may accept all cookies, or instruct the device (in the case of the Game) or web browser (in the case of the website for the Game) to provide notice at the time of installation of cookies, or refuse to accept all cookies by adjusting the relevant cookie retention function in your device. However, in the event of your refusal to install cookies, the Game Services may be unable to operate as designed.
Children
Our Service is not intended for children. Children must not use the Service for any purpose.
By children, we mean users under the age of 13 years old.